Effective: March 31, 2021
This policy covers all non-public, personal information received by us that may be used to identify you (“personal information”). These services include, but are not limited to, transportation and moving services, packing services, and warehouse services. The type of personal information we collect, use or share depends on the services we provide to you. For example, this may include your name and email address We may also collect your phone number or mailing address or social security, date of birth or other identification numbers for the purpose of applications or account setup. If you pay for our products or services through our website, we use a third-party service to manage that transaction. We do not store any of this information on our web servers.
Collection of Personal Information
We rely on many sources of information to collect information about you. For example, we collect personal information that you give to us directly. We may obtain information about you from others you have authorized to provide us information. We may collect information about you automatically when you visit our website, such as your IP address, the date and time you visited our website, the device type, browser type, referring site, or sites accessed during your visit at our website. We do not knowingly collect personal information from children under the age of 16 and will destroy such information if it is disclosed to us without proper parental consent.
Use of Personal Information
We use personal information collected about you or provided under your instructions to provide services to you, such as to receive a quotation for the goods and services we offer. If you specifically agree to follow-up contacts by us or asked to be put on our mailing list when you registered, we may contact you from time-to-time by sending you marketing or promotion materials (you always have the right to opt out, see below). We may ask you to participate in a customer survey or opinion polls. We may post answers to surveys on our website, but no personally identifiable information will be included. If you participate in one of our surveys, you can be assured that we do not maintain any personal information about you in our databases as a result of the survey.
Where legally permitted, we may use your personal information to personalize your experience with us. We might use your information to respond to a question about your account or to fulfill a request.
In the course of doing business, we employ other companies and individuals to perform a variety of functions on our behalf. For example, we hire agencies to help administer moving services, to analyze data, to fulfill orders you place, and to provide customer service. These agents (including Allied Van Lines and SIRVA) may have access to personal information if it is needed to perform their functions for us or our affiliates; however, they are expected to abide by their contractual obligations when conducting work for us on your behalf and are prohibited from using your information for any other purpose. We recommend that you check with those third-party service providers about their privacy practices.
We may also share your personal information when required by law. For example, we may share personal information to protect against fraud, respond to a subpoena or summons, or to respond to law enforcement or regulatory agencies.
We may use your information to make our services and programs better. We might use your information to customize your experience with us. Where legally permitted, we may combine information we get from you with information about you we get from third parties. We may also aggregate or anonymize your information for analytics, research or other business purposes.
Information you provide will be safeguarded according to strict standards of security and confidentiality. We recognize and appreciate the importance of responsible use of the information you choose to provide and are committed to protecting your personal and business information. Industry standard security measures are in place on this website to protect against the loss, misuse, and alteration of the information under our control. We regularly assess security standards and procedures to protect against unauthorized access to personal information. No technology, data transmission or system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please contact us at firstname.lastname@example.org.
Personal information provided to us will be kept for the period of time necessary to comply with the purpose for which they were collected and to comply with our legal obligations, resolve disputes and as otherwise required or permitted by law.
International Transfer of Personal Information
Some of our services may involve international transfers. When we are acting at the direction of a corporate client to provide services to as part of an international relocation or assignment, then the client is responsible as the Data Controller for telling us how personal information should be used and processed. Under European Economic Area’s General Data Protection Regulation, we are considered a Data Processor who receives personal information and instructions on how to process that personal information from the Data Controllers. As a Data Processor, we maintain the privacy of your information and only use, share, transfer or store it as permitted.
Personal data may be transferred to or processed in locations outside of the European Economic Area (EEA), some of which have not been determined by the European Commission to have an adequate level of data protection. In that case, for personal data subject to European data protection laws, we take measures designed to provide the level of data protection required in the EEA, including ensuring transfers are governed by the requirements of the Standard Contractual Clauses adopted by the European Commission, or another adequate transfer mechanism.
California Residents – California Consumer Privacy Act Rights
Under the California Consumer Privacy Act if you are a California resident and your business relationship with us is primarily for personal, family or household purposes, you may request certain data regarding our disclosure, if any, of information to third parties for the third parties’ direct marketing purposes. To make such a request, please send an email to email@example.com with “Request for California Privacy information” in the subject line and provide a current California address for your response. You may make such a request up to once per calendar year. Please note, however, that we do not share personal information with third parties in exchange for valuable consideration.
Your Legal Rights and Withdraw of Consent
Under applicable data protection laws you may have the right to: 1) obtain confirmation from us as to whether or not your personal information is being processed, and where that is the case, access to the personal information; 2) request correction of your personal information; 3) request the deletion of your personal information; 4) request the restriction of processing regarding your personal information; 5) request transfer of your personal information; and 6) object, on grounds relating to your particular situation, to processing of personal information concerning you.
You may withdraw consent at any time where we are relying on consent to process your personal information. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services or support to you. We will advise you if this is the case at the time you withdraw your consent.
You can also write to us at:
Berger Transfer & Storage, Inc.
2950 Long Lake Road
Roseville, MN 55113