Berger Claims Center
Thank you for choosing Berger for your recent relocation. We regret if you have found the handling of your shipment to be less than satisfactory.
Please file a claim if you receive your belongings in less than satisfactory condition. For your convenience, we have provided an Online Claim Form to expedite the claim process.
Once your claim is received, you will be assigned a claim number and an adjuster. Your adjuster will review the claim and contact you, if necessary, with any further instructions.
Since all damaged items are subject to inspection, please do not proceed with any repairs or dispose of any damaged items. Before presenting a claim for loss or damage, review the terms and conditions in the last paragraph on the back of the Household Goods Carrier’s Bill of Lading and Freight Bill. Please note the time limitations governing the filing of a claim. Additionally, filing time limitations may differ from the Bill of Lading and Freight Bill if your shipment moved under contract rates with the carrier. In this instance, please call 877-268-2101 ext. 0 to verify your filing time limitation. In all cases keep damaged articles (including shipping containers) for inspection. Arrangements will be made to inspect and estimate damage to the articles you have claimed. To fill out this Statement of Claim for Loss and Damage you will need to reference your copy of the following items: a) Household Goods Carrier’s Bill of Lading and Freight Bill, b) Household Goods Descriptive Inventory.
You can Email Us a question or request a Moving Claim Form by mail. If you need further assistance, you may contact us at the number below.