Brokers vs Movers: Do you know the Difference?

Berger Allied Moving & Storage – Understanding Moving Brokers and How to Avoid Them

If you’ve ever searched for “moving companies near me,” you’ve likely come across businesses that look like movers, but aren’t the ones actually handling your items. These are moving brokers. While they may be legal, working with a broker often leads to challenges you won’t face when booking directly with a reputable moving company like Berger Allied Moving & Storage.

Here are answers to some of the most common questions people ask Google about moving brokers so you are informed and better fit to protect your move.

What is a Moving Broker vs. a Moving Company?

A moving broker is essentially a middleman. They arrange your move by selling your job to a third-party moving company, rather than performing it themselves.

Brokers: Don’t own trucks or employ movers. They book the job and hire someone else to do it.

Moving Companies: Directly handle every part of the move with their own staff, trucks, and equipment.

Are Moving Brokers Legal?

Yes, moving brokers can operate legally if they are registered with the Federal Motor Carrier Safety Administration (FMCSA). The problem is that many are not, and even those who are can still cause problems for customers.

Why Are Moving Broker Quotes So Low?

Brokers often provide low-ball estimates to secure your business. Once your belongings are loaded onto the truck, the final cost can dramatically increase with hidden fees, surcharges, or inflated weight estimates.

What Are the Risks of Hiring a Moving Broker?

There are many risks, but here are a few to look out for:

Unexpected Fees: Hidden costs or inflated prices.
Delays or Miscommunication: Messages can get lost between you, the broker, and the third-party mover.
Damage Risk: Less control of who is handling your belongings.
Limited Accountability: Harder to resolve problems when there is a middleman.

How Can You Tell if a Moving Company is Actually a Broker?

Look for these red flags:

No trucks or physical location listed
Multiple or inconsistent business names
Prices that seem too low, or too good to be true
Large upfront deposit requests
No valid USDOT number (or refusal to give one)
Vague or incomplete contracts

How Do I Avoid Moving Scams and Brokers?

Here’s how to ensure you’re dealing directly with a legitimate mover:

Verify the company on the FMCSA website: safer.fmcsa.dot.gov
Ask about trucks and staff: legitimate movers use their own crews
Be wary about low quotes: if it seems too good to be true, it probably is
Understand deposits: legit movers rarely require large upfront payments
Read contracts carefully: look for clear statements that the company will perform the move
Check online reviews: look for a history of consistent positive feedback, the Better Business Bureau (BBB) is a great place to check on the legitimacy of a business
Ask about insurance: confirm items are protected

What Questions Should I Ask Before Booking a Mover?

“Will your company perform the move with your own employees and trucks?”

“Can you provide your DOT number and proof of insurance?”

“How long has your company been in business?”

Moving Forward

Brokers might seem like a quick and easy way to find movers, but the risks, from unexpected fees and scheduling issues to damaged items and limited accountability, are very real. Working through a broker means you’re relying on a middleman, which can create confusion and make it harder to resolve problems if something goes wrong.

For the safest, most reliable moving experience, it’s always best to book directly with a trusted mover.

At Berger Allied Moving & Storage, that means you get our own trained crews, our own trucks, and over 100 years of hands-on experience. We handle every step of your move ourselves, so you can relax knowing your belongings are in good hands. Berger Allied Moving & Storage is dedicated to making your move seamless and stress-free, with a team that always strives for excellence to give you a positive, memorable experience.