National Accounts – Eric Reed
Many thanks to you and your team for a great move! The team was awesome – friendly, professional and efficient! We would appreciate if you would pass along our thanks to all for their efforts. Berger is the best!
Office & Industrial – Jeff Johnson
I just wanted to express our gratitude for the work that Jeff does for BAE Systems. The sheer size of our facility and the amount of furniture and equipment we have here can make things challenging, and Jeff does a great job getting things done well and in a timely manner.
Berger Charlotte
Well... over 3 weeks have passed since we made the move from Charlotte, NC to Kansas. Although a move such as this can be very unsettling Berger Transfer & Storage helped to make this a smoother transition.
I was so impressed with the workers who packed our belongings. Everything was wrapped and packed with care. I don't believe there were any damaged articles. They were also very polite and respectful which I found refreshing and helped me to be at ease as my husband was already in Wichita and I was alone.
The movers showed me the same respect and care for our belongings as they loaded the truck in Charlotte and unloaded the truck in Derby, Kansas. It was a special challenge for them as the rain came down for the morning in Charlotte. But they made every precaution to protect our belongings. The movers also had a challenge in Derby as there were 3 floors to our new home and boxes went to different rooms the noted on the boxes. But everyone was patient and kind to be sure the boxes found their new "home."
If and when we move in the future Berger Transfer & Storage will be the first phone call we make and I will take every opportunity to recommend your company to others.
Thank you so much.
Berger Columbus – Mark Gilmore
I had an awesome experience with my move. Driver (Mark Gilmore) was phenomenal; not only as a worker but a great person. I thought I would let you know of your success. Nice work!
Logix – John Dewitt, Ray Lassi, Eric Merten
On behalf of the Unisys Western Hemisphere Travel Initiate Team (WHTI), please accept my sincere gratitude and appreciation for the outstanding contributions your team has made as we have just completed the first phase of the WHTI installations. Recently I had the opportunity to attend the annual WHTI Workshop for the District Field Officers held by the Office of Field Operations (OFO) within Customs and Border Protection (CBP). During that workshop, Assistant Commissioner Winkowski, reported that the WHTI deployment was the most successful program implementation he had witnessed in his career. We are all very proud of this accomplishment and want to make sure we acknowledge those that helped lead the way. Your team's contribution was particularly important to the success our team is enjoying today.
The logistics support team, under the direction of Eric Merten, provided coordination, scheduling and delivery of LPR and RFID lane equipment at 62 land border Ports of Entry during this successful first phase of the WHTI program. Beginning with the early phase of the installation accelerated Mr. Lassi adapted to the many change requests and delivery schedule changes which were instrumental in sustaining our progress as we transitioned from the Southern Border crossings to the large number of Northern Border sites required to be completed prior to the congressionally mandated completion of 1 June 2009.
CBP has reported to Congress that our team has met their mandate. The installed ports are ready to process travelers more safely and efficiently than ever before. This is a significant milestone and I would like to recognize the accomplishments of Ray Lassi on the WHTI program. Mr. Lass represented himself, Berger Transport Solutions and our program with professionalism and brough a "can do" attitude that contributed to the team's success. We look forward to continued work with Berger Transportation Solutions and your team.
Berger Atlanta – Butch, Lucio, Wilbur, and Martin
On June 17 and 18, we moved from Cumming, GA, to McCormick, SC. Our experience with both loading and unloading was exceptional. We have moved a number of times in our life and found this to be the best. The crew consisting of Frank (Butch) Riley and his movers, Lucio, Wilbur, and Martin, were courteous, competent, conscientious, careful, and cooperative. Moving is a stressful time, and we were blessed to work with these folks who were so responsive to our needs. I continue to offer praise for the good job that they did. I have found nothing broken or damaged. We appreciate and will recommend Berger Transfer and Storage to friends and acquaintances.
Berger Charlotte & Berger Louisville – Margaret Panther & Mike Snodgrass
To Berger Allied-
I wanted to let you know how satisfied we were with the services of your company. Margaret, our representative kept in touch with us and kept us informed every step to let us know how things were going what time lines there were and when our silverware was left behind- she arranged to have it shipped to us.
Mike Snodgrass your driver was exceptional. We disposed of a desk and only later realized that personal papers were inside. Mike got in touch us and said he had the packer empty the drawers and then saw that we had a bunch of stickies with passwords on them on one of the doors so he had the door taken off. So what could have been a potential nightmare for us, was averted by a very conscientious driver. He's awesome!
Your drivers Mike and Mike were awesome. Your helpers on both ends were energetic and professional and didn't mind working around my kids and dogs. It was a long move and they had to move a lot of boxes and I appreciate their hard work and dedication. Please thank all of them and know what gems you have in your employees. In this time of cutting back, I wouldn't let these hard workers that represent your company ever leave.
Berger Columbus – Cole, Lori, Jason, Antonio, Allen & Jaime
The pack-out went EXTREMELY WELL yesterday! The Berger team from Columbus was EXCELLENT! I was very impressed with their professionalism and skill. The team worked very well together and treated our belongings with the utmost care and respect. Cole, Lori, Jason, Antonio, Allen and Jaime deserve accolades and recognition for their work at our house yesterday. Thanks for making this a good experience for us.
Berger Cleveland – Gill Kruger
Both moves went very well. Your guys were great - they did both moves much faster than quoted. I think the total was 5.5 hours on Wednesday and 4.75 on Thursday. We were very happy with the job they did - please pass that on to their supervisors.
Note they did not need to build a box for the Plasma TV, so we should not see the $75 charge. We'll have that done for the long distance move.
Thank you for all your help - you have been very flexible with all the changes we made along the way. Everyone we have dealt with at Berger has been extremely helpful and professional.
Berger Los Angeles – Maerek Wojs
I just wanted to pass along my thanks to you and your company, especially the two great guys who help us with our move from Southern Calif. to Northern Calif. They help make the process go so much easier and helped to ease my wife’s nerves. I have just a quick question: Will I be receiving a completed detailed bill, so I can then get my reimbursement from my company?
Please let me know.
Again, let me say THANK YOU to all.
Berger Dallas – Rusty Fuller
On behalf of the Allied Agents Association the AAA Quality Committee and Allied
Van Lines we would like to thank you for your continued support of our Better
Together initiative. You have been selected for this recognition by a couple of your
peers {Jolene Devlin from Citizens and Rick Connerley in Operations} specifically
for really helping them both out with a very difficult customer loading situation
involving registration 347659. You worked a minor miracle in pulling", couple guys
of jobs to help in the loading of this shipment. Your help really made A differencel
As a small token of our appreciation we have enclosed a bunch of neat stuff. What
we encourage you to do is to take a few items for yourself and hand out the
remaining items to those people around you that have helped you along the way,
paying it forward so to speak.You will probably notice too that most of the items have the words "Better
Toqether" on them. Since we truly do rely so heavily on each other to be
successful the better we are all able to work together, the more successful we will
become...
Thanks again for your continued support and have fun sharing.
Berger Cincinnati – Mark Bayne
Wanted to let you know that the move went very well. Although we still have some boxes to go through, so far everything arrived intact and we are not aware of anything that was lost. The jewelry drawer that was missing turned up in a suitcase. We genuinely appreciate the care your crew took with our belongings, and how conscientious they were in terms of move details.
One issue that has come up...we have not been able to track down the keys left for the driver to the Philadelphia Apt. Not sure where he might have left them, or if they accidentally went home with him. Let me know what you find out.
Thank you again. I will eagerly recommend your services to others and plan to write an excellent review online.
Berger Chicago
I happened to be carrying a heavy safe across my front yard on a dolly today.
It is very unusual to see heavy trucks on our residential street. So I was startled to see one of your moving vans skillfully negotiating a corner. As the full length of the trailer revealed itself I could hardly believe my eyes. I stood there in admiration for a moment and the driver and I looked at each other smiling as he passed by. I continued my project. Suddenly the driver or his assistant came jogging up the walk and offered to help me!
He had just finished moving someone from Tennessee. He himself is from Chicago. That’s all I learned about him in our brief encounter. Thanks to him the safe is now in our basement and I have neither broken bones nor slipped disk.
I was completely amazed and thankful for his generosity and bright spirit.
Congratulations on this outstanding person working for your company! And my sincere thanks to him!
Berger Los Angeles – Don & Ron
I would like to personally thank everyone involved in the move of bldg 410 today.
Don and Ron were very helpful in getting everything organized.
All the movers were efficient and friendly.
Everything went off without a hitch.
Berger Atlanta
My move was excellent! Tthe packers did such a great job. The driver and his crew did a fantastic job as well! I am very happy so far with everything!
Just wanted to pass the positive feedback.
Thanks!
Berger San Antonio – Mike Mims, PJ Kelly, Chris Bird
Still need to unpack pics and mirrors and photos but Mike, PJ Kelly, Chris Bird were the BEST crew we had ever had - including 7 other moves around the country!! Truley world class crew.
Thanks again for the quick service and flexibility on move-in!
Berger St. Paul – Don Anderson & Paul Luxem
Good afternoon,
A huge thank you to two of your drivers. My one and a half year old son is enamored with trucks. When we saw the Minnesota Gophers moving truck parked outside of the Northwester Wildcat's stadium this morning, we had to go see it. The two Allied drivers were so nice and friendly. They took the time to show us around the truck, and they even gave my son a mini Allied semi-truck; he loves it so much he has been holding it ever since! He wouldn't even let it out of his clutch for his nap. These two gentlemen should be commended for their thoughtfulness and friendliness. What wonderful spokesmen for Berger Allied!
Sincere thanks.
Berger Cincinnati – Bill Cuzzort
Dear Bill:
Just a quick note to thank you for your help with my daughter's recent move. Your assistance made it possible for the move to take place the way she had planned (and limited the stress in the Grass household!!).
I appreciate what you have done for me on a personal basis, as well as the great job you have done for us on a corporate basis over the years.
Berger Los Angeles – Shawn Alvarado; Robbie McKee; Monique Ramirez; Joseph Bribeaux; Aurelio Robles; Eligio Spindola
To whom it may concern,
My husband and I would like to share that we are so pleased with the service of Berger Allied. We have since referred the company to friends who will relocate soon. We want to recognize the professionalism and care with which Mr. Aurelio Robles and Eligio Spindola moved our precious cargo. Monique was also wonderful in handling our move as a liason of sorts. Thank you very much!
Berger Louisville – Bob Arnold; Cindy Bailey; Don Hubbuch
Dear Mr. Tharpe:
Your office moved us from Louisville to Rock Hill on July 7, 2009. We wanted to take a moment to thank everyone involved in our move for the wonderful job they did. All of our belongings came through the move just fine.
Bob Arnold land Cindy Bailey made sure everything went smoothly and kept us informed of what to expect during the move. The two ladies who packed us were very careful with our belongings. They made sure that items we were worried about were packed with extra care. They were great to work with. The loaders in Louisville, and the unloader in Rock Hill all did a great job. We also want to say a special thank you to our driver, Don. We felt he did an outstanding job. He was pleasant, hard working, and didn't leave until he was sure we were completely satisfied with our move.
You have an outstanding group of people working for you. Everyone was hard working, showed concern for our belongings and made sure we were comfortable with eveyr aspect of our move. Please thank them all for us.
Berger Houston – Stephanie Thompson
Mr. King: I want to provide feedback about the excellent service I have received from Ms. Stephanie Thompson.
Ms. Thompson has been assisting me for the past few weeks for my move from Houston, TX to Lexington, KY. She has been very patient in making and changing scheduling for my family's move. I had to re-schedule my packing and loading date a couple of times and she worked with me to re-schedule those to fit my needs. She has also helped me make alternative arrangements for temporary storage of our household items here in Lexington, KY. Finally, she is continuing to work with me until our househild items reach its final destination in our home in Lexington.
Her patience and assistance has been a tremendous help in making our move as smooth as possible. In addition, I think that she is a very dedicated employee who truly cares about what she does.
I want to express my thanks to Ms. Thompson and let you know that her good work is much appreciated and does make a big difference to your customers.
Berger Saint Paul
Thanks for your generous donation of your staff to help us unload our trucks - those guys are a great help to us and fun to have around!! We also appreciate the loan of moving blankets when we do our furniture pick-ups.
Thanks so much!
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estate in 1996 she decided to expand her experience and knowledge by holding various relocation related positions in title, mortgage and closing. Now with this broad understanding and experience of the entire relocation process she is keenly able to consult with her transferees and clients with an exceptional level of care and success. 
Berger and Logix are moving forward and taking the necessary steps to maintain a satisfactory rating. The first step in this process is to inform all of our employees and contractors of any problems and how the company plans to resolve them correctly. Gone are the days of lack of communication between departments, terminals and Berger & Logix drivers. Berger and Logix can maintain their satisfactory rating by effectively communicating internally with all departments and terminals along with externally communicating with each and every one of our drivers. Director of Safety Diane Anderson says, "With training and increased communication we can minimize any compliance violations." While most companies may be afraid of change, Berger and Logix welcome the challenge and are excited to enter into this new chapter as both continue to evolve and grow. 
The four Texas offices have a traveling plaque that goes to the Customer Service Team with the highest score
each quarter, and the second quarter recipient was San Antonio. Pictured here with the award are (left to right)
Johnny Pierce (sales), GM Mike Gilmore, and CS Coordinator Laura Boeck. The 4th member of the SA team is
JP Hausler, who was taking the picture. Congratulations Berger San Antonio!