Accessorial
(Additional) Services Services such as packing, appliance
servicing, unpacking, or piano stair carries that you request to be
performed (or are necessary because of landlord requirements or
other special circumstances). Charges for these services are in
addition to the transportation charges. back
Advanced Charges Charges for
services not performed by the mover but instead by a professional,
craftsman or other third party at your request. The charges for
these services are paid for by the mover and added to your bill of
lading charges. back
AgentThe local moving company representing a national van
line. May serve as booking, origin, destination and/ or hauling
agent. back
AMSA Certified MoverAn interstate carrier that transports
your household goods shipment under its own operating authority,
granted by the Federal Highway Administration. AMSA Certified Movers
subscribe to the AMSA Code of Conduct and have pledged to conduct
their business in the most efficient and professional manner
possible. back
AMSA Certified Van Line An interstate carrier that transports
your household goods shipment under its own authority, granted by
the Federal Highway Administration, on a national basis. Van Lines
use a network of agents throughout the country to provide the
origin, destination and hauling services needed to accomplish your
move. Like Certified Movers, AMSA Certified Van Lines subscribe to
the AMSA Code of Conduct. They have pledged to conduct their
business in the most efficient and professional manner possible and
are responsible for the acts of their agents. back
Appliance Service Preparation of major electrical appliances
to make them safe for shipment. back
Bill of Lading The receipt for your goods and the contract
for their transportation. It is your responsibility to understand
the bill of lading before you sign it. If you do not agree with
something on the bill of lading, do not sign it until you are
satisfied that it is correct. The bill of lading is an important
document. Don't lose or misplace your copy. back
Binding/Non-Binding Estimate A binding estimate is an
agreement made in advance with the mover that guarantees the total
cost of the move based on the quantities and services shown on the
estimate. A non-binding estimate is the carrier's approximation of
the cost based on the estimated weight of the shipment and the
accessorial services requested. A non-binding estimate is not
binding on the carrier and the final charges will be based on the
actual weight and tariff provisions in effect. back
Booking AgentAgent or person who sells and registers your
move. A booking agent does not necessarily have to be located at or
near the origin or destination. back
CarrierThe mover providing transportation of your household
goods. back
Change Order A form used to amend the amount indicated on the
original estimate due to the addition or deletion of items to be
shipped or services requested by the customer. back
C.O.D. Transportation for a private shipper for which payment
is required at the time of delivery at the destination residence (or
warehouse). back
Destination Agent Agent located at or near your destination
who provides necessary services and information at the end of your
move. back
Estimate A general calculation of the transportation charges,
as well as costs for additional services requested by the customer.
Includes an estimation of shipment weight. back
Expedited ServiceAn agreement with the mover to perform
transportation by a set date in exchange for charges based on a
higher minimum weight. back
Flight Charge An extra charge for carrying items up or down
flights of stairs. back
Guaranteed Pickup and Delivery Service An additional level of
service whereby dates of service are guaranteed, with the mover
providing reimbursement for delays. This premium service is often
subject to minimum weight requirements. back
Hauling AgentAgent who owns the van assigned by the van line
to transport your possessions. back
High Value ArticleItems included in a shipment that are
valued at more than $100 per pound. These items should be disclosed
to the mover to ensure they are protected accordingly.
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InventoryThe detailed descriptive list of your household
goods showing the number and condition of each item.
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Linehaul Charges Charges for the vehicle transportation
portion of your move. These charges apply in addition to the
additional service charges. back
Long Carry An added charge for carrying articles excessive
distances between the mover's vehicle and your residence.
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Order for Service The document authorizing the mover to
transport your household goods. back
Origin AgentAgent at origin responsible for performing
packing and preparing necessary documentation. back
Peak Season RatesHigher linehaul charges that are applicable
during the summer months. back
Pickup and Delivery Charges Separate transportation charges
applicable for transporting your shipment between the SIT warehouse
and your residence. back
Registration Number The number assigned by the van line to
identify your shipment. Found in the upper right-hand corner of the
Order for Service and the bill of lading. back
Relocation Consultant The agent sales representative
responsible for providing the customer with an estimate of the cost
of his/her move, as well as for answering any and all questions the
customer might have with regard to the moving process.
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Shuttle Service Use of a smaller vehicle to provide service
to residences that are not accessible to the mover's normal linehaul
equipment. back
Storage-In-Transit (SIT) Temporary warehouse storage of your
shipment pending further transportation, for example, if your new
home isn't quite ready to occupy. You must specifically request SIT
service, which may not exceed a total of 90 days of storage, and you
will be responsible for the added charges for SIT service, as well
as the warehouse handling and final delivery charges.
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Valuation The degree of "worth" of the shipment. The
valuation charge compensates the mover for assuming a greater degree
of liability than that provided for in the base transportation
charges. This is also known as Extra Care Protection.
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Van Foreman The van driver having overall responsibility for
the loading, transport, and unloading of the customer's belongings.
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Van Line The national moving company through which affiliated
agents are granted the necessary authority to transport interstate
shipments. The van line handles dispatching, shipment routing and
monitoring, paperwork processing, and claims settlement for all
interstate shipments handled by its agents. back
Warehouse HandlingAn additional charge applicable each time
SIT service is provided. This charge compensates the mover for the
physical placement and removal of items within the warehouse.
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